222ber Privacy Policy

This Privacy Policy ("Policy") governs the collection, processing, storage, and transfer of personal data by 222ber ("we", "us", "our") in connection with your use of the 222ber website at 222ber.org and all related services. It applies to all registered players, visitors, and any other individuals who interact with the 222ber platform from Bangladesh or elsewhere.

222ber is committed to handling your personal information with care, transparency, and integrity. We collect only the data that is genuinely necessary for the operation of a secure online gaming platform, and we do not sell your personal information to third parties for advertising or marketing purposes under any circumstances.

By registering an account or using any part of the 222ber platform, you acknowledge that you have read and understood this Policy and consent to the data practices it describes. If you do not agree to the terms of this Policy, please do not use the platform. This Policy should be read alongside our Terms & Conditions, which form part of the overall agreement between you and 222ber.

1.1 Information You Provide Directly

When you register an account, complete identity verification, make a payment, or contact our support team, you may provide us with the following categories of personal data:

• Identity data: full legal name, date of birth, gender, and nationality;
• Contact data: email address, mobile phone number, and residential address (including division, district, and upazila for players in Bangladesh);
• Verification documents: copies of your National Identity Card (NID), passport, or other government-issued identification submitted during KYC;
• Financial data: bKash wallet number, Nagad account number, Rocket number, Upay details, bank account details, or card information used for deposits and withdrawals;
• Communications data: the content of any messages, emails, or support tickets you submit to 222ber.

1.2 Data Collected Automatically

When you visit or interact with the 222ber platform, certain technical data is collected automatically by our systems and third-party service providers. This includes:

• Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers;
• Usage data: pages visited, games played, bets placed, session duration, clickstream data, and features accessed;
• Location data: approximate geographic location derived from your IP address (country and city level only — not precise GPS location);
• Cookies and similar technologies: session cookies, persistent cookies, and local storage objects used to maintain your login session, remember preferences, and support platform analytics.

You may manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 222ber platform.

1.3 Data from Third Parties

222ber may receive personal data about you from the following third-party sources where this is necessary for the delivery of our services:

• Payment service providers such as bKash, Nagad, Rocket, and Upay — to confirm deposit and withdrawal transactions;
• Identity verification and fraud prevention services — to validate documents submitted during KYC;
• Game content providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and Microgaming — to record game round outcomes and resolve disputes.

2.1 Account Management and Service Delivery

The primary purpose for which 222ber processes your personal data is to deliver the services you have requested. This includes creating and maintaining your account, processing deposits and withdrawals, crediting bonuses, settling bets, and providing customer support. Without this processing, we cannot provide you with access to the 222ber platform.

2.2 Identity Verification and Fraud Prevention

222ber is committed to operating a secure platform free from fraud, money laundering, and underage gambling. We process your identity and financial data to verify that you are who you say you are, that you meet the 21+ age requirement, and that your account activity does not exhibit patterns associated with financial crime or account compromise. This processing is necessary for the security of all players on the platform.

2.3 Responsible Gaming Monitoring

222ber uses behavioural and account data — including deposit frequency, session length, and betting patterns — to identify players who may be exhibiting signs of problem gambling. Where our responsible gaming tools flag a concern, a member of our team may reach out to offer support, impose limits, or suggest a cooling-off period. This processing is carried out in your genuine interest and forms part of our responsible gaming obligations.

2.4 Communications and Promotions

With your consent, 222ber may send you promotional communications about new games, bonus offers, tournaments, and seasonal promotions relevant to the Bangladesh market — for example, special offers during Eid, Pohela Boishakh, or BPL season. You may withdraw your consent to marketing communications at any time by contacting our support team at [email protected]. Withdrawal of consent does not affect transactional communications related to your account (e.g., deposit confirmations, withdrawal notifications, security alerts).

2.5 Platform Improvement and Analytics

Aggregated and anonymised usage data is analysed to understand how players navigate and use the 222ber platform. This information guides product decisions, game selection, and user experience improvements. Where data is genuinely anonymised and cannot be re-linked to an individual, it falls outside the scope of this Privacy Policy.

3.1 Third-Party Service Providers

222ber shares personal data with carefully selected third-party service providers who assist in delivering the platform. These providers process your data solely on 222ber's instructions and are contractually prohibited from using it for their own purposes. Categories of providers include:

• Payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard network processors);
• Cloud hosting and data storage providers operating secure server infrastructure;
• Identity verification and KYC service providers;
• Customer support platform providers;
• Game content providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, NetEnt) — limited to game session data required to deliver and audit game rounds.

3.2 Legal and Regulatory Disclosure

222ber may disclose personal data to law enforcement authorities, regulatory bodies, or other government agencies where required to do so by applicable law, court order, or other legally binding obligation. We will, where legally permitted to do so, notify affected players of such a disclosure request prior to compliance.

3.3 Business Transfers

In the event that 222ber undergoes a merger, acquisition, restructuring, or sale of all or substantially all of its assets, your personal data may be transferred to the successor entity as part of that transaction. We will notify players of any such transfer and the privacy practices of the successor entity before your data is transferred and becomes subject to a different privacy policy.

3.4 No Sale of Personal Data

222ber does not sell, rent, lease, or otherwise transfer your personal data to third parties for their own commercial use, advertising, or marketing purposes. This restriction applies without exception and is a fundamental commitment of the 222ber platform to its players.

4.1 Types of Cookies Used

222ber uses the following categories of cookies and similar technologies on its platform:

• Strictly necessary cookies: Essential for the operation of the platform, including maintaining your login session and remembering items in your account settings. These cannot be disabled.
• Performance cookies: Collect anonymised information about how visitors use the platform to help us improve navigation and performance. No personally identifiable information is collected by these cookies.
• Functional cookies: Allow the platform to remember your preferences, such as your preferred language and display settings, to provide a more personalised experience.

4.2 Managing Your Cookie Preferences

You can control cookie usage through your browser's settings at any time. Most modern browsers allow you to refuse new cookies, delete existing cookies, and receive a notification when a new cookie is set. Please note that disabling strictly necessary cookies will impair your ability to log in and use core platform features. Disabling performance or functional cookies will not prevent you from using the platform but may affect your experience.

5.1 Retention Periods

222ber retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active account data: retained for the duration of your account and for a period of five years after account closure, to satisfy our record-keeping obligations;
• Transaction records (deposits, withdrawals, bets): retained for a minimum of five years from the date of each transaction;
• KYC documents: retained for five years following account closure or the date of last transaction, whichever is later;
• Support communications: retained for three years from the date of resolution;
• Technical and usage logs: retained for up to 12 months on a rolling basis.

After the applicable retention period expires, personal data is securely deleted or anonymised in accordance with our internal data destruction procedures.

• 📋
  Right of Access You may request a copy of the personal data 222ber holds about you. We will respond within a reasonable timeframe, typically within 30 days.
• ✏️
  Right to Rectification If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• 🗑️
  Right to Erasure You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• ⏸️
  Right to Restriction You may ask us to restrict the processing of your personal data in certain circumstances, for example while the accuracy of data is being contested.
• 📤
  Right to Data Portability Where technically feasible, you may request that we provide your personal data in a structured, machine-readable format so that it can be transferred to another service.
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  Right to Object You have the right to object to the processing of your personal data for direct marketing purposes at any time, with immediate effect.

7.1 Technical and Organisational Safeguards

222ber implements a comprehensive set of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and 222ber servers;
• Encryption of sensitive data fields — including payment details and identity documents — at rest on 222ber servers;
• Strict role-based access controls ensuring that only personnel with a legitimate operational need may access personal account data;
• Regular internal security reviews and vulnerability assessments of platform infrastructure;
• Secure, access-logged backup systems with geographic redundancy to protect against data loss.

7.2 Your Responsibilities

While 222ber takes significant steps to protect your data, you also play an important role in keeping your account secure. You are responsible for maintaining the confidentiality of your login credentials and for ensuring that you log out of your 222ber account at the end of each session, particularly when using a shared or public device. If you believe your account has been accessed without your authorisation, contact our support team immediately at [email protected].

8.1 Policy Updates

222ber reserves the right to update this Privacy Policy at any time. When we make material changes, the revised Policy will be published on this page with an updated effective date. We encourage you to review this Policy periodically. Your continued use of the 222ber platform following the publication of changes constitutes your acceptance of the updated Policy.

8.2 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 222ber handles your personal data, please contact our dedicated support team. We aim to respond to all privacy-related enquiries within 5 business days (Bangladesh Standard Time, UTC+6).

Email: [email protected]

Please include your registered username and the nature of your enquiry in all correspondence to help us respond as efficiently as possible.